Rieter wins with innovative solutions. Thanks to outstanding sales and customer service as well as supply excellence and agility, the company is able to create added value for its customers and occupy a leading position in the industry.
Rieter is a technology leader, setting the pace for innovation in the spinning sector. As the only systems provider covering all process steps, Rieter’s expertise in converting fiber to yarn puts it at the forefront of the industry. With Rieter technology, spinning mills are able to maximize resource efficiency and minimize cost conversion, while achieving higher yarn quality. The company manages its technology portfolio actively through strategic product power hubs, and develops worldclass engineering for real-world requirements where customers are located. The Campus in Winterthur is Rieter’s research and innovation hub and home to the industry’s largest development and technology center.
Rieter is a customer-service champion. The company puts a laser-sharp focus on customer success, so mills can get the most out of their machines. Through a well-established after-sales network around the world, customers have access from any place and at any time to high quality spare parts and components, as well as maintenance and repair services. This enables them to optimize their machine utilization 24/7 and rely on minimal downtime and prompt repair and technical support. The company’s state-of-the-art webshop features more than 15 million spare parts with a personalized ordering experience.
The future of the spinning industry is automated, digital and smart. As mills struggle to hire and retain workers, automation technology is essential in order to ensure consistent and efficient operations. Rieter has stepped up its R&D activities to fully automate the value stream by 2027 through autonomous transport systems and collaborative robotics. Rieter’s digital spinning suite ESSENTIAL will be the command-and-control center of smart and high-performing mills that lower cost and maximize returns. Customers will be able to fully focus on their yarn business by outsourcing their operations to Rieter technology and expertise. Investment in spinning mills is expensive, making financing a differentiator. Rieter builds on its advantage as a global company with Swiss roots to offer customers attractive financing packages designed to fuel their growth.
